Terms & Conditions
Welcome to Grace’s Jewels. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from www.graces-jewels.com, you agree to abide by these terms.
If you have any questions, please contact us at info@graces-jewels.com.
1. General Conditions
By using our website, you confirm that you are at least the age of majority in your country or have parental consent to use this site.
You may not use our products for unlawful purposes, nor violate any local laws in your jurisdiction. A breach of these terms may result in termination of service.
2. Product Information & Pricing
- We make every effort to display product colors and details accurately. However, variations may occur due to screen settings.
- Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
3. Orders & Payment
- By placing an order, you make an offer to purchase. All orders are subject to acceptance and availability.
- We accept various payment methods, and transactions are securely processed.
- In case of an issue with an order (e.g., incorrect pricing, unavailable stock), we reserve the right to cancel and refund your purchase.
4. Shipping & Delivery
- We offer worldwide shipping. Shipping times vary based on your location and selected shipping method.
- Any customs duties, taxes, or import fees are the responsibility of the customer.
- Grace’s Jewels is not responsible for delays caused by customs, carriers, or unforeseen circumstances.
For more details, visit our Shipping Policy.
5. Returns & Exchanges
- We offer a Return & Exchange Policy for eligible purchases.
- Items must be unused, in original packaging, and returned within 30 days of delivery.
- Custom-made or personalized jewelry is final sale and non-refundable.
For return inquiries, contact info@graces-jewels.com before shipping your item back.
6. Warranty & Repairs
- We stand by the quality of our jewelry. If you experience a manufacturing defect within 10 YEARS, we will repair or replace the item.
- Warranty does not cover damage due to normal wear and tear, misuse, or unauthorized repairs.
7. Intellectual Property
All designs, images, and content on www.graces-jewels.com are the intellectual property of Grace’s Jewels. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy
Your privacy is important to us. By using our site, you agree to our Privacy Policy regarding data collection, cookies, and security measures.
9. Limitation of Liability
Grace’s Jewels is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
10. Governing Law
These Terms & Conditions are governed by the laws, without regard to conflict of law principles.
11. Updates to These Terms
We may update these Terms & Conditions at any time. Your continued use of our website constitutes acceptance of any changes.
For any inquiries, please contact us at info@graces-jewels.com.